Dispute Resolution Schemes (DRSs)
- Choosing a Dispute Resolution Scheme FSPs offering a service to retail clients must join an approved DRS within 10 days of registration.
- Keeping your DRS details up to date If you provide financial services to retail clients, you must keep your DRS details up to date.
Other help topics
Using the Financial Service Providers Register (FSPR)
4 guides
Get help to search the FSPR, upload documents, set up your online services account and find out what to do if you forget your RealMe® username or password.
Registering a financial service provider (FSP)
11 guides
You can apply online to be a registered FSP. The process depends on what kind of FSP you are — an individual, an entity already registered with the Companies Office, or another entity or body.
- Who must register as an FSP
- Preparing to register an FSP
- Services registered FSPs provide
- Applying to register as an individual FSP
- Applying to register an NZ-registered entity
- Applying to register an other entity
- Amending, withdrawing or deleting an application
- Criminal history checks
- Choosing a Dispute Resolution Scheme
- Forgotten your RealMe® username or password
- Setting up your online services account
Paying fees and levies
2 guides
If you're a financial service provider (FSP), you pay fees for some transactions, including registration. You also pay levies to the Financial Markets Authority (FMA). There are several ways to pay.
Applying to provide licensed services
6 guides
You can apply to become an authorised financial adviser (AFA) or Qualifying Financial Entity (QFE), or be licensed to provide other financial services. Find out who to apply to.
Filing an annual confirmation
3 guides
To remain registered as a financial service provider (FSP), every year you must confirm your FSP's details and services. Find out how to file your confirmation online or change the month you do it.
Managing your registration as a financial service provider (FSP)
4 guides
All FSPs must keep their details up to date. We may deregister your FSP if you don't comply, but you can reregister in some circumstances. You can also deregister voluntarily.
Managing your online services account
7 guides
Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.