Applying for certification as a lender or mobile trader

Certification of lenders and mobile traders

If your business (including if you are a sole trader) is a provider of consumer credit (a lender), or a mobile trader selling on credit, you will need to be certified by the Commerce Commission to do so unless:

  • you’re already licensed by the Financial Markets Authority or Reserve Bank of New Zealand, or
  • you’re exempt by regulation.

The certification requirement is one of a number of changes the Government made to the Credit Contracts and Consumer Finance Act 2003 to provide greater protection to borrowers.

To be certified you must satisfy the Commerce Commission that the directors and senior managers of your business (or you if you are a sole trader) are ‘fit and proper’ persons to perform their roles — meaning they are financially sound, honest, reputable, reliable, and competent.

If your business is unable to satisfy this requirement it will be unable to act as a creditor in consumer credit contracts.

How to apply for certification

Begin by updating your 'Financial services' information on the register. Once you've selected a service that requires certification, we'll send you an email setting out how you can make the required payment. That email will also include the Commerce Commission's application form you'll need to complete.

How to apply as a consumer creditor

To update your details on the register, follow these steps:

  1. Log in to your online services account using your RealMe® details.

  2. From the dashboard, use either the search options or the 'FSP registrations' tab to find and select the FSP you wish to hold the certification for.

  3. If you're an entity, select the ‘Directors’ tab and check that all directors’ details have been entered into the FSPR.
    Check to make sure each director’s name and address matches what’s recorded on the Companies Register. Also check that you have added their gender and date of birth to the FSPR. Learn more about how to update details for companies and other entities

  4. If you're an entity, select the ‘Senior Managers’ tab and check that all senior managers’ details are correctly recorded on the FSPR.

  5. Select the 'Financial Services' tab then select 'Maintain Financial Services'.

    • Select the service 'Creditor under a credit contract' and then select 'Consumer credit contract'.

  6. On the 'Declaration' tab, confirm that you’ve read and understood the declaration.

  7. Select the 'Review' tab and check the information you've entered. Confirm that the details you’ve provided are true and correct then select ‘Submit’ to complete your application.

Log in and update details for an FSP

How to apply as a mobile trader

To update your details on the register, follow these steps:

  1. From the dashboard, use either the search options or the 'FSP registrations' tab to find and select the FSP you wish to hold the certification for.

  2. If you're an entity, select the ‘Directors’ tab and check that all directors’ details have been entered into the FSPR.
    Check to make sure each director’s name and address matches what’s recorded on the Companies Register. Also check that you have added their gender and date of birth to the FSPR. Learn more about how to update details for companies and other entities.

  3. If you're an entity, select the ‘Senior Managers’ tab and check that all senior managers’ details are correctly recorded on the FSPR.

  4. Select the 'Financial Services' tab then select 'Maintain Financial Services'.

    • Select the service 'Mobile Trader'.

  5. On the 'Declaration' tab, confirm that you’ve read and understood the declaration.

  6. Select the 'Review' tab and check the information you've entered. Confirm that the details you’ve provided are true and correct then select ‘Submit’ to complete your application.

Log in and update details for an FSP

 

Payment required

There is a fee for processing your application. The fee is calculated based on the number of directors and senior managers who require fit and proper person assessment. Once you've made payment through the FSPR you will need to complete the Commerce Commission Certification Application Form (as emailed to you) for each individual director and senior manager that requires a fit and proper person assessment.

Completing the Commerce Commission Certification Application Form

This application form will ask for details about your business, including trading names and places of business, and details about your directors and senior managers (or proposed directors or senior managers), including their names, and a description of their roles and experience . It will also ask questions relating to probity, reputation and financial integrity including whether you have been convicted of a crime or have been prohibited from acting as a director in New Zealand or overseas.

This form needs to be filled in for each individual director and senior manager and emailed according to the instructions in the application form.

The Commission will begin the assessment of the application once all the forms are received, and payment has been made.

  • If the Commission approves your application, they will send details of your certification to us (the Registrar). We'll update the FSPR to show which services you're certified to provide and send you an email to confirm this.
  • If the Commission intends to decline your application, they will communicate that to you, and you will be given an opportunity to respond before a final decision is made.

After being certified, provide updates of material changes

Once certified, you must notify the Commerce Commission of any material changes that could affect your certification within 10 working days of becoming aware of the change.

Notify the Commerce Commission of material changes by emailing certification@comcom.govt.nz 

Here are some examples of what constitutes a material change. If a senior manager or director:

  • is appointed or is removed (has resigned or otherwise ceases to hold their positions)
  • is convicted of a crime punishable by imprisonment
  • is adjudicated bankrupt (or is likely to be)
  • manages a company that goes into liquidation, or
  • has a relevant proceeding taken against them or a company they are a director or senior manager of.

Check the Fit and Proper Person certification guidance document for a full list of what constitutes a material change. Commerce Commission website

Need more information?

Fit and Proper Person certification Commerce Commission website

Certification Team email address: certification@comcom.govt.nz

Last updated 17 May 2023

Other guides in
Providing licensed or certified services

Other help topics

Getting started on the register

Registering a financial service provider (FSP)

Dispute resolution schemes (DRSs)

Filing an annual confirmation

Managing your registration as a financial service provider (FSP)

Deregistration and reregistration

Paying fees and levies

Managing your online services account

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