Amending, withdrawing or deleting an application

What to do if you need to change or stop it

You can't withdraw an application to register a financial service provider after you've submitted it to us, but you can amend it beforehand.

Amending an application

Before you submit your application, you can still make changes to it.

If you're logged in to your account, you'll find your pending application under My Unfinished Business on your dashboard.

If your FSP is registered on another Companies Office register

If details in your application have been sourced from another Companies Office register, you must update that register first. For example, if a director's address has changed, you must update the director's details on the Companies Register first. The changes you make will be updated overnight on the Financial Service Providers Register (FSPR).

All registers Companies Office

If you decide not to submit an application

If you've started an application to register an FSP and decided not to proceed, the application remains in My Unfinished Business on your dashboard for 30 working days. If you don't make any changes during that time, the application is automatically deleted. 

Withdrawing an application

After you submit your application, you can't withdraw it.

If you decide that you no longer want to be registered, you can apply for voluntary deregistration.

Voluntary deregistration of an FSP

All help topics

Using the Financial Service Providers Register (FSPR) 4 guides

Get help to search the FSPR, upload documents, set up your online services account and find out what to do if you forget your RealMe® username or password.

Registering a financial service provider (FSP) 11 guides

You can apply online to be a registered FSP. The process depends on what kind of FSP you are — an individual, an entity already registered with the Companies Office, or another entity or body.

Dispute Resolution Schemes (DRSs) 2 guides

If you provide financial services to retail clients, you must join a DRS within 10 working days of registering and keep your membership details up to date on the Financial Service Providers Register (FSPR).

Paying fees and levies 2 guides

If you're a financial service provider (FSP), you pay fees for some transactions, including registration. You also pay levies to the Financial Markets Authority (FMA). There are several ways to pay.

Applying to provide licensed services 6 guides

You can apply to become an authorised financial adviser (AFA) or Qualifying Financial Entity (QFE), or be licensed to provide other financial services. Find out who to apply to.

Filing an annual confirmation 3 guides

To remain registered as a financial service provider (FSP), every year you must confirm your FSP's details and services. Find out how to file your confirmation online or change the month you do it.

Managing your registration as a financial service provider (FSP) 6 guides

All FSPs must keep their details up to date. We may deregister your FSP if you don't comply, but you can reregister in some circumstances. You can also deregister voluntarily.

Managing your online services account 7 guides

Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.