Online services will be unavailable from 9:00pm on Wednesday 18 July 2018 (NZST). Normal service should resume from 11:00pm.
We apologise for any inconvenience.
To receive an email or text message reminder of your username:
After you've received your username reminder, return to the Financial Service Providers Register (FSPR) home page and select the Login button.
You can reset your password if you:
To reset your password:
After you've received your temporary password, return to the FSPR home page and select the Login button. You can then create a new password.
You’re responsible for keeping your RealMe username and password confidential. We'll consider any actions on our site from your RealMe username and password have been made by you.
For further information read our terms and conditions.