Contact us
How to contact us by phone, email, or post with an enquiry about the FSPR
Common queries
Do you have a question for us? You may find the information you need below:
Phone us
We're open for your calls Monday to Friday — 8.30am to 5pm, excluding public holidays.
| Your location | Number |
|---|---|
| New Zealand | Freephone: 0508 377 746 |
| Any other country | Phone: +64 3 962 6162 |
Getting help with phone calls
If English isn’t your first language let us know when you call and we’ll use our interpreting service, Connecting Now. Let us know the language you want and wait to be connected to an interpreter.
If you're deaf or have difficulty hearing, you can use the video relay service.
Email us
Use the online form to email us. We'll reply within 2 working days — or sooner if we can.
Write to us
Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142
New Zealand
Courier address
Financial Service Providers Register
Level 1, 162 Victoria Street
Auckland 1010
New Zealand
Our office hours for courier deliveries are 8.30am to 5pm.
Make a complaint
If you have a complaint about an unregistered or registered FSP, who you complain to depends on the nature of the complaint.
Complaining about an
Media enquiries
Email: media@mbie.govt.nz
Other enquiries
If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.
Contact us — Companies Office