Deregistering a financial service provider (FSP) voluntarily

Who can request it – and how to do it

You can ask us to deregister your financial service provider (FSP) if you, or the entity you administer, are no longer providing, or able to offer, financial services.

What deregistration means

Once you’re deregistered, you can no longer offer financial services under that registration.

Requests for deregistration are made under Section 18(2), Financial Service Providers (Registration and Dispute Resolution) Act 2008 .

Who can request deregistration

As part of your request, you’ll be required to confirm with us your authority to act for the FSP, if:

  • you're an employer requesting to deregister an individual FSP
  • you're requesting to deregister an entity.

Download and complete the 'Voluntary Deregistration Authority Form' PDF, 143 KB opens in a new window

If you’re an individual FSP, and already have authority over your FSP, you do not need to provide confirmation.

If you provide licensed or certified services

Financial Markets Authority services

If you’re providing any financial service that is licensed, or awaiting licensing, by the Financial Markets Authority (FMA), you will need to contact them to request that those licensed services be cancelled, or any services awaiting licensing be withdrawn, before you can be deregistered.

Contact details for the FMA Financial Markets Authority website

Commerce Commission services

If you’re providing any financial service that is certified, or awaiting certification, by the Commerce Commission, you will need to contact them to request that those certified services be cancelled, and any services awaiting certification be withdrawn, before you can be deregistered.

Email address: certification@comcom.govt.nz

Reserve Bank services

If you’re providing any financial service that is licensed, or awaiting licensing, by the Reserve Bank, please allow at least 5 working days’ notice when requesting deregistration of your FSP. This time is needed for us to advise the Reserve Bank of your proposed deregistration.

How to request deregistration

To request deregistration and removal from the register, please complete and submit our request form.
Request deregistration of an FSP

While you're not required to login to complete this request, you must still have the following:

  • a RealMe® login
  • an online services account with the FSPR
  • authority to act for your FSP.

RealMe logins and setting up your online services account

Confirming your authority to update FSP records

What happens next

We aim to process your request within 3 working days. If it’s accepted, we will:

  • send you a notice of deregistration to tell you when we have deregistered your FSP, and
  • place a public notice of deregistration against your FSP on the Financial Service Providers Register (FSPR) for a period of 20 working days.

News and notices

All help topics

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Registering a financial service provider (FSP) 9 guides

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Managing your online services account 6 guides

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