Deregistering a financial service provider (FSP) voluntarily

Who can request it – and how to do it

You can ask us to deregister your financial service provider (FSP) if you, or the entity you administer, are no longer providing, or able to offer, financial services.

What deregistration means

Once you’re deregistered, you can no longer offer financial services under that registration.

Requests for deregistration are made under Section 18(2) of the Financial Service Providers (Registration and Dispute Resolution) Act 2008.

Section 18, Financial Service Providers (Registration and Dispute Resolution) Act 2008 New Zealand Legislation website

Who can request deregistration

As part of your request, you’ll be required to confirm with us your authority to act for the FSP, if:

  • you're an employer requesting to deregister an individual FSP
  • you're requesting to deregister an entity.

Download and complete the Voluntary Deregistration Authority Form PDF, 143 KB opens in a new window

If you’re an individual FSP, and already have authority over your FSP, you do not need to provide confirmation.

If you provide licensed services

If you’re providing financial service(s) licensed by the Financial Markets Authority (FMA) or the Reserve Bank, please give at least 5 working days’ notice when requesting deregistration your FSP. This time is needed for us to advise the FMA or the Reserve Bank of your proposed deregistration.

How to request deregistration

To request deregistration and removal from the register, please complete and submit our request form.
Request deregistration of an FSP

While you're not required to login to complete this request, you must have the following:

  • a RealMe® login
  • an online services account with the FSPR
  • authority to act for your FSP.

RealMe logins and setting up your online services account

Confirming your authority to update FSP records

What happens next

We aim to process your request within 3 working days and email you the outcome. If it’s accepted, we will:

  • email you to tell you when we have deregistered your FSP
  • place a public notice of deregistration against your FSP on the Financial Service Providers Register (FSPR) for a period of 20 working days.

All help topics

Getting started on the register 4 guides

A new financial advice regime came into effect on 15 March 2021 which also brought about changes to the Financial Service Providers Register.

Registering a financial service provider (FSP) 9 guides

To register as a financial service provider you must apply online. The process depends on what kind of provider you are — an individual or an entity.

Dispute resolution schemes (DRSs) 2 guides

If you provide financial services to retail clients, you must join a DRS within 10 working days of registering and keep your membership details up to date on the Financial Service Providers Register (FSPR).

Applying to provide licensed services 4 guides

You need to be licensed to provide certain financial services. Find out who to apply to.

Filing an annual confirmation 3 guides

To remain registered as a financial service provider (FSP) you must confirm your FSP's details and services each year. Find out how to file your confirmation online, or to change the month you do it

Managing your registration as a financial service provider (FSP) 6 guides

All FSPs must keep their details on the register up to date. We may deregister your FSP if you fail to meet your obligations.

Deregistration and reregistration 3 guides

You can voluntarily deregister a financial service provider (FSP), or it may be deregistered by the Registrar. In some circumstances you can object to a deregistration, or apply to have the FSP reregistered.

Paying fees and levies 3 guides

If you're a financial service provider (FSP), you pay fees for some transactions, including registration. You also pay levies to the Financial Markets Authority (FMA). There are several ways to pay.

Managing your online services account 6 guides

Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.