Code of conduct for financial advice services

What it is and how it works

The Code of Professional Conduct for Financial Advice Services sets standards of competence, conduct and client care for the financial advice industry.

The code imposes statutory duties on anyone giving regulated financial advice to retail clients, requiring them to:

  • comply with prescribed standards of ethical behaviour, conduct, and client care
  • meet standards of competence, knowledge, and skill (including any continuing professional development requirements).

The code includes commentary to help persons who give financial advice to comply with the standards.