Reregistering a financial service provider (FSP)

Who can reregister and how to apply

If your financial service provider (FSP) has been deregistered, you can in certain circumstances apply to have it reregistered. There's no fee for reregistration, but you must apply within 60 calendar days of being deregistered.

Who can reregister

Authorised people or organisations can apply for reregistration on behalf of the FSP. This applies to individual FSPs and to entities that have registered as an FSP. If you’re an individual FSP, you can also submit a reregistration request yourself.

You can only reregister if your FSP:

  • was still in the business of providing a financial service when it was deregistered, or
  • was deregistered because you didn't pay fees or levies that were due. In this situation we can only accept your reregistration application once you have paid all overdue fees and levies.

How to apply

You’ll need to have:

  • a RealMe® login
  • an online services account with the Financial Service Providers Register (FSPR)
  • authority to manage information for the FSP.

Realme logins and setting up your online services account

Confirming your authority to update FSP information

To apply to reregister an FSP, follow these steps:

  1. Log in to your online services account.
  2. From the dashboard, use either the search options or the ‘FSP registrations’ tab to find and select the FSP.
  3. On the ‘View FSP details’ screen, choose the ‘Reregistration Request’ button.
  4. Provide the reason you’re applying for reregistration
  5. You have the option of providing documents to support your request.
  6. Read the declaration and confirm that you have done so.
  7. Select ‘Submit’.
Request reregistration of an FSP

What happens next

We will review your request and email you confirmation that this review is underway. You can also check the status of your request by checking the ‘Applications Saved or Under Review’ tab on your dashboard.

If we accept your request for reregistration, we’ll send you an email confirming this, and we’ll also advise:

  • the DRS you belong to (if applicable), and
  • any authorities you're licensed or certified by to provide financial services — that is, the FMA, Reserve Bank or Commerce Commission.

We must also give notice of all reregistrations to the general public. We do this by placing a notice of reregistration against your FSP on the Financial Service Providers Register (FSPR). We’ll also publish a reregistration notice in the ‘News and notices’ section of our website.

News and notices

You may also need to file an annual confirmation

You must file an annual confirmation within 20 working days if:

All help topics

Getting started on the register 6 guides

Before you can register as a financial service provider, maintain your details, or use the register, there are a few things you need to know.

Registering a financial service provider (FSP) 9 guides

To register as a financial service provider you must apply online. The process depends on what kind of provider you are — an individual or an entity.

Dispute resolution schemes (DRSs) 2 guides

If you provide financial services to retail clients, you must join a DRS within 10 working days of registering and keep your membership details up to date on the Financial Service Providers Register (FSPR).

Providing licensed or certified services 6 guides

You need to be licensed or certified to provide certain financial services. Find out who to apply to.

Filing an annual confirmation 3 guides

To remain registered as a financial service provider (FSP) you must confirm your FSP's details and services each year. Find out how to file your confirmation online, or to change the month you do it

Managing your registration as a financial service provider (FSP) 7 guides

All FSPs must keep their details on the register up to date. We may deregister your FSP if you fail to meet your obligations.

Deregistration and reregistration 3 guides

You can voluntarily deregister a financial service provider (FSP), or it may be deregistered by the Registrar. In some circumstances you can object to a deregistration, or apply to have the FSP reregistered.

Paying fees and levies 3 guides

If you're a financial service provider (FSP), you pay fees for some transactions, including registration. You also pay levies to the Financial Markets Authority (FMA). There are several ways to pay.

Managing your online services account 6 guides

Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.