Confirming your authority to update information
What’s required to manage an FSP’s information on the register
Before you can manage information about a financial service provider (FSP), you’ll need a RealMe® login and an online services account with the FSPR. You may also need to confirm with us your authority to act for the FSP.
Who needs to confirm – and who doesn’t
The person or organisation who registers an FSP will automatically have authority to update its information on the register.
After an FSP is registered, others who are tasked with updating information and completing transactions on behalf of an FSP – such as directors, registered individuals, accountants or lawyers – must confirm their authority with us.
How to confirm authority
Before you can ask us to confirm your authority, you must have:
- a RealMe® login
- an online services account with the Financial Service Providers Register (FSPR).
To submit a request to confirm your authority, follow these steps:
- Log in to your online services account.
- From the dashboard, use the search options to find and select the FSP.
- You can search using the FSP’s name, registration number or NZBN.
- On the ‘View FSP Details’ screen, choose the ‘Request Authority’ button.
- You must confirm that you’re legally entitled to file documents in respect to the FSP. You must also confirm that you understand the implications making an unauthorised request for access.
- To complete your request, you’ll need to upload either proof of your identity or a letter of authority. The documentation you’ll need to provide will depend on how you’re associated to the FSP.
What happens next
We aim to process your request within 3 working days. We'll let you know by email if it has been accepted or, if rejected, the reason why.
Revoking authority
Only the Registrar can revoke authority. To request that this be done, you must complete the required online form (see link below).
If you have an individual user account, the request must come from you, and include your name and the FSP number to which the authority applies. If you have an organisation user account, the email must come from a senior person within the organisation and must include the name and FSP number to which the authority applies.
Once a request has been accepted, you’ll receive an email to confirm that authority has been revoked.
Ask the Registrar to revoke authority
Other guides in
Managing your registration as a financial service provider (FSP)
- Keeping financial service provider (FSP) details up to date
- Criminal history checks
- How to file an annual confirmation
- Changing your annual confirmation filing month
- Keeping your dispute resolution scheme (DRS) details up to date
- Requirements for financial advice providers and financial advisers