Reregistering a financial service provider (FSP)

Who can reregister and how to apply online

If a financial service provider (FSP) has been deregistered, you can apply to reregister in some circumstances. There's no fee for reregistration, but you must apply within 2 months of being deregistered.

Who can reregister

You can only reregister if your FSP:

  • was still in the business of providing a financial service when it was deregistered, or
  • was deregistered because you didn't pay fees that were due and we're now satisfied that these have been paid.

Before you apply

Before you apply to reregister, you must pay any overdue fees. We can't accept your application if you haven't paid them.

How to apply

To apply for reregistration, you must have:

  • a RealMe® login
  • an online services account with the Financial Service Providers Register (FSPR)
  • authority to act for your FSP.

Log in, search for your FSP and follow these steps.

  1. From the My tools dropdown menu, choose Request reregistration.
  2. Select the reason you believe your FSP should be reregistered from the drop-down list.
  3. Provide further information about the reregistration request in the Comments field.
  4. Select Browse or Choose file to upload any supporting documents.
  5. Select Submit to send us your request to reregister.
  6. Confirm you wish to proceed with reregistration.

How we process your application

We consider your reregistration request and email you within 2 working days to advise you of the outcome.

If your application is accepted

If we accept your request for reregistration we notify:

  • you
  • any authorities you were previously licensed by to provide financial services — that is, the Financial Markets Authority (FMA) or the Reserve Bank
  • the Dispute Resolution Scheme you belong to, if applicable, and
  • the public, by placing a notice of reregistration against your FSP on the Financial Service Providers Register (FSPR).

Filing annual confirmations

You must file an annual confirmation within 20 working days if you:

  • were deregistered because we considered you were no longer carrying on business, and
  • you failed to file an annual confirmation.

All help topics

Using the Financial Service Providers Register (FSPR) 5 guides

Get help to search the FSPR, upload documents, set up your online services account and find out what to do if you forget your RealMe® username or password.

Dispute Resolution Schemes (DRSs) 2 guides

If you provide financial services to retail clients, you must join a DRS within 10 working days of registering and keep your membership details up to date on the Financial Service Providers Register (FSPR).

Paying fees and levies 3 guides

If you're a financial service provider (FSP), you pay fees for some transactions, including registration. You also pay levies to the Financial Markets Authority (FMA). There are several ways to pay.

Applying to provide licensed services 6 guides

You can apply to become an authorised financial adviser (AFA) or Qualifying Financial Entity (QFE), or be licensed to provide other financial services. Find out who to apply to.

Filing an annual confirmation 3 guides

To remain registered as a financial service provider (FSP), every year you must confirm your FSP's details and services. Find out how to file your confirmation online or change the month you do it.

Managing your registration as a financial service provider (FSP) 6 guides

All FSPs must keep their details up to date. We may deregister your FSP if you don't comply, but you can reregister in some circumstances. You can also deregister voluntarily.

Managing your online services account 6 guides

Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.