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Updating your online services account details

How to update your contact and direct debit details

You can update your personal and organisation contact details, and your direct debit information using the My Account option in your online services account.

Updating personal details

To update your contact details, log in and follow these steps.

  1. Select Account settings from the Manage and maintain menu.
  2. Update your contact details as required — name, email address, physical address, postal address, phone, mobile and fax number.

Being an account administrator

Updating or adding direct debit details

To update your direct debit details or set up a new one, log in, search the register for your FSP and follow these steps.

  1. Select Account settings from the Manage and maintain menu.
  2. If you have an existing direct debit facility with us you can update:
    • the bank account details
    • the email address we use to send you tax invoices
    • the PO Box or physical address that appears on your invoice.

Managing payments on the FSPR

All help topics

Using the Financial Service Providers Register (FSPR) 4 guides

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Registering a financial service provider (FSP) 11 guides

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Dispute Resolution Schemes (DRSs) 2 guides

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Paying fees and levies 2 guides

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Filing an annual confirmation 3 guides

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Managing your registration as a financial service provider (FSP) 4 guides

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Managing your online services account 7 guides

Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.