Voluntarily deregistering a financial service provider (FSP)

Who can apply to deregister and how to do it

You can ask us to remove your registration as an FSP if you're no longer providing or able to offer financial services.

Who can apply for deregistration

You can apply online to deregister as an individual FSP or on behalf of an entity if:

  • you're no longer in the business of providing a financial service, or
  • circumstances disqualify you from continuing to be registered — for example, because of bankruptcy.

You apply for deregistration under Section 18(2) of the Financial Service Providers (Registration and Dispute Resolution) Act 2008.

Financial Service Providers (Registration and Dispute Resolution) Act 2008 — Section 18 New Zealand Legislation

Authority to apply

When you apply to deregister, you must have authority to do so. You must submit a Voluntary Deregistration Authority Form if:

  • you're an employer applying to deregister an individual FSP — the form confirms that the individual FSP has given you authority to apply for their deregistration
  • you're applying to deregister an entity — the form must be signed by someone authorised to sign on behalf of the FSP, preferably a director.

Voluntary Deregistration Authority Form PDF, 143 KB opens in a new window

If you're an individual FSP, you already have authority and can deregister — you don't need to submit the form.

If you provide authorised or licensed services

The date you deregister your FSP must be at least 5 days in the future if you're licensed by the Financial Markets Authority (FMA) or the Reserve Bank to provide financial services. You'll no longer be authorised to provide those services after we deregister your FSP so we need this time to advise the FMA or the Reserve Bank of your deregistration.

How to apply online

To apply for deregistration, you must have:

  • a RealMe® login
  • an online services account with the FSPR
  • authority to act for your FSP.

Setting up your online services account

Getting authority to update FSP records

Log in, search for your FSP and follow these steps.

  1. From your My tools dropdown menu, select Request voluntary deregistration.
  2. Enter the date your deregistration takes affect. This must be at least 5 working days in the future if you provide licensed or authorised financial services.
  3. Provide further information about your request to deregister in the Comments field.
  4. If you're applying on behalf of an FSP, select Browse or Choose file to upload your Voluntary Deregistration Authority Form.
  5. Select Submit to send us your request to deregister.

How we process your application

We process your deregistration request within 2 working days and email you to tell you the outcome. If your request is accepted we:

  • email you to tell you when we have deregistered your FSP
  • place a public notice of deregistration against your FSP on the Financial Service Providers Register (FSPR).

All help topics

Using the Financial Service Providers Register (FSPR) 5 guides

Get help to search the FSPR, upload documents, set up your online services account and find out what to do if you forget your RealMe® username or password.

Registering a financial service provider (FSP) 11 guides

You can apply online to be a registered FSP. The process depends on what kind of FSP you are — an individual, an entity already registered with the Companies Office, or another entity or body.

Dispute Resolution Schemes (DRSs) 2 guides

If you provide financial services to retail clients, you must join a DRS within 10 working days of registering and keep your membership details up to date on the Financial Service Providers Register (FSPR).

Paying fees and levies 3 guides

If you're a financial service provider (FSP), you pay fees for some transactions, including registration. You also pay levies to the Financial Markets Authority (FMA). There are several ways to pay.

Applying to provide licensed services 6 guides

You can apply to become an authorised financial adviser (AFA) or Qualifying Financial Entity (QFE), or be licensed to provide other financial services. Find out who to apply to.

Filing an annual confirmation 3 guides

To remain registered as a financial service provider (FSP), every year you must confirm your FSP's details and services. Find out how to file your confirmation online or change the month you do it.

Managing your registration as a financial service provider (FSP) 6 guides

All FSPs must keep their details up to date. We may deregister your FSP if you don't comply, but you can reregister in some circumstances. You can also deregister voluntarily.

Managing your online services account 6 guides

Your FSPR online services account allows you to keep your FSP's contact and payment details up to date. From your account dashboard you can view and manage outstanding applications and tasks.